You will receive regular delivery updates and can track your order via the courier website.
TRACKING NUMBER
If you haven't received a tracking number, it would indicate our Team are still busy packing your order.
You'll receive an email with your tracking number once your order has been packed, we recommend checking your spam and junk folders for this.
Tracking numbers are also available by logging in to your online Account, under My Orders.
Rest assured, if you checked out as a guest you can retrospectively create an account with the email address used, and your purchase history will be visible to you there.
TRACKING YOUR ORDER
Once your order has been collected from us, you'll receive an email from our courier with a tracking link, and regular email updates.
You can also input your tracking number on the StarTrack website, to view the status of your order at any time.
4 HOUR DELIVER or NEXT DAY DELIVERY
Once your order has been collected from us, you'll receive SMS notifications from Direct Couriers during your 4-Hour Delivery journey.
Due to the speed of this service, the tracking link provided via email may not work. If this occurs you can input your tracking number on the Direct Couriers website, to view the status of your order at any time.