Gift Cards
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Can I purchase a Hype DC Gift Card online?
Give the gift of a Hype DC eGift Card. Redeemable at any Hype DC Australia store or online at hypedc.com/au.
Just a few steps
- Choose the eGift Card design and value
- Add a personal touch with a message
- Enter your contact, delivery and payment details
- Your eGift Card will be sent to your nominated email address
Redeeming online
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Enter the eGift Card number and PIN at the checkout.
Redeeming in-store
Present your eGift Card on your mobile device to our in-store team.
Please note: Gift Cards are sent as inactive and will be activated 24 hours after purchase. The Gift Card value must be between $20 & $999. Gift Cards are valid for 3 years from the issue date.
Please see our Gift Card Terms & Conditions here. -
What is my Gift Card balance?
To check your Hype DC Gift Card balance and expiry date, click this link and enter your card number and PIN.
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How do I apply my Hype DC Gift Card to my online order?
A Hype DC Gift Card can be used online for full or partial payment of an order.
In the final payment stage of the secure checkout select the “Enter Gift Card”. This will expand and the necessary section to fill in the Gift Card number and PIN will appear. Once the numbers have been entered simply click 'Apply Gift Card'.
If the Gift Card balance covers the entire order you will be able to place the order. If there is a remaining balance to pay simply scroll down and choose another payment method (PayPal, Credit Card, Afterpay).
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I have a Hype DC eGift Card, can I use it in-store?
Yes, simply head into your nearest Hype DC store and present your digital Gift Card. Our in-store team will scan the barcode which will apply the gift card amount to your purchase.
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Can I return or get a refund on a gift card?
Gift Cards will be refunded back onto a new one.
Please note: Gift Cards cannot be exchanged (wholly or partly) for cash, reloaded, topped up or used to purchase other gift cards.
Items purchased using Gift Cards that are subject to our returns or refunds policy will be refunded as store credit. We reserve the right to issue you with a new Gift Card equivalent to the value of your refunded Gift Card purchase.
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What are the Hype DC Gift Card Ts & Cs?
Hype DC Gift Cards can be purchased in-store and online and are redeemable at any Hype DC retail store in Australia or online at www.hypedc.com/au/.
Gift Card value must be between $20 and $999.
Gift Cards are valid for 3 years from the issue date, or until no amount remains on the Gift Card.
Any balance that remains on the Gift Card after expiry will not be available for use.
Gift Cards cannot be exchanged (wholly or partly) for cash, reloaded, topped up or used to purchase other Gift Cards.
The value shown on a Gift Card includes GST.
Gift Cards are partially redeemable and any unused balance can be used for future purchases up to the expiry date.
Gift Cards should be treated like cash.
Lost or stolen Gift Cards will not be replaced or refunded.
Items purchased using Gift Cards that are subject to our returns or refunds policy will be refunded as store credit. We reserve the right to issue you with a new Gift Card equivalent to the value of your refunded Gift Card purchase.
Should we suspect any fraud relating to a Gift Card, we may refuse to redeem the Gift Card until we are satisfied that no fraud has occurred.
We reserve the right to change these conditions at any time and will provide at least 14 days’ notice by posting the changes on this website. If you contact us within the notice period and do not accept the changes, we can cancel the Gift Card and refund you any value remaining on the Gift Card.
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Can I turn my credit note into an online gift card?
Want to shop online? We'll need to convert your credit note to an online gift voucher. Get in touch with our Product Team here and provide us with your full name, credit note number and its date of expiry.
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Can I use my HER/HIM/KIDS gift card online?
HER, HIM, KIDS and ACTIVE prepaid gift cards by The Card Network can be used online and in-store at any of our Hype DC stores Australia-wide.
Using your gift card in-store
Simply present the card at one of our stores and swipe at the EFTPOS terminal. Select "Savings" and enter the PIN on the back of the card and you're good to go!
Using your gift card onlineSimply select the correct link below to swap your physical gift card for a Hype DC online voucher. Fill out your details and select your denomination, $30 - $100 on the next page and your Hype DC gift card code will be sent to your nominated email address. Once the swap has been completed the swap amount will be removed from your physical gift card.
Click the correct link below to swap your Gift Card to a Hype DC Gift Card
How do I track the balance?
You can check your gift card balance and expiry here.
For full terms and conditions or FAQs, please find them on their website here.
If you experience any issues using your HER/HIM/KIDS or ACTIVE Gift Card in-store, please contact The Card Network directly on 1300 375 346 during business hours or send an email to info@thecardnetwork.com.au.
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