Product

Our  Product Experts are here to help. Click the "Contact Us" below to connect with the team. 

Joining our mailing list gives you access to updates on new styles and campaigns, upcoming releases and competitions. 

To sign up, scroll to the bottom of the website and enter your email address. 

Important to note: Signing up to our mailing list is not the same as having an account. You can create an account here to save your purchase and return history.

We value your honest feedback, whether it's good or bad. It helps us improve our products and service.

Follow this link to contact the team let us know how you're enjoying your purchases or provide feedback on an in-store experience. 

We look forward to hearing from you. 

Introducing Hype at Home, our virtual customer service tool designed to recreate an in-store experience online.

Hype at Home connects you with a Hype DC Product Expert live from one of our Hype DC stores across Australia.

You can video call, chat or text with a dedicated Product Expert from your closest Hype DC store. 

Looking for guidance on fit? Or style advice? You'll receive help in real-time from the comfort of your home. 

We're excited to be bringing you a virtual Hype DC experience.

Keen to try out Hype at Home? You can find out more here. 

Yes, we do! We stock both vegan and non-vegan products at Hype DC.

If you’re looking to purchase any cruelty-free products, simply head over to the search bar at the top of the page and type in ‘vegan’. This will bring up our vegan range.

Alternatively, you can click through here to browse our vegan range.

Our stock levels are constantly fluctuating, however, if an item is listed on the website it is generally in-stock.

If you want to check stock availability before purchasing, give our Product Experts a call on 1800 954 514. Press option 1 once prompted. They'll be able to check if there is any stock left and even place an order securely over the phone for you.

Alternatively, you can sign up to our mailing list to stay in the loop about any re-stocks. Head over to our website and scroll down to the bottom and enter in your email address.

If you can not add a size to the cart, and experience the message 'out of stock', then, unfortunately, we are sold out.

We recommend giving our Product Experts a call on 1800 954 514 and press option 1 once prompted. 

Our team will be able to look into stock levels for you and check if one of our stores has any stock left.

INFIKNIT is Stance's newest core innovation that guarantees durability for life! Each INFIKNIT sock contains a premium yarn construction that specifically targets areas of high friction for an all-new super strong standard in durability.

A few things to note:
 1.It is our most durable fibre to date
2. Our socks are made of a proprietary blend of fibres that adds durability to areas that experience the most friction
3. Products with INFIKNIT typically last longer than products without it.

We also offer a lifetime guarantee on these products. You can find more information about it here.

We stand by our INFIKNIT product. So much that we are guaranteeing it for life. No catch. If it rips, tears, or develops a hole, we’ll send you a new pair or give you a refund.* If you have an issue, please contact our Product Experts below and provide the following information:

1.Your original order number or date of purchase and the store you purchased from
2. Photos of all the information on the inside cuff of the sock
3. Clear close-up photo of the problem areas in the sock
4. Photo of the entire pair.

Please note that this is only valid for INFIKNIT products. The easiest way to determine whether or not your item is part of the Infiknit collection is that there will be a logo on the inside cuff of the sock.

What's next?

Our Product Experts will review your claim and get back to you as soon as possible. If approved, we will offer a replacement pair in the same style. If this style is no longer available, then we will offer a pair of your choice of equal value. 

*Please note that any evidence of deliberate damage or tampering will result in declining of the claim.

We're always on the lookout for talented people to join our growing team.

If you'd like to work at Hype DC, please head over to our Careers page for more information on our available positions. Or introduce yourself to a manager in-store! 

Thank you again and good luck.

Unisex sizing follows the Men’s size curve. For example, you are US Women's 7 however a Men's 5 will show at the checkout and on your order confirmation. In this instance, a US Men's 5 is equivalent to a US Women's 7.

Sizing will vary between each brand. We know that sizing can be quite tricky so we recommend using the size selector which is located on each product page to help determine your correct size. If you already have an existing shoe in the same brand, that's usually a good indicator of the size.

Please note: When purchasing an item from a unisex range or brand, your invoice will reflect the US Men's (default) size.

If you still require help with sizing, give our Product Experts a call on 1800 954 514 and press 1 once prompted. Our experts will help you choose the right size and can even place an order securely over the phone for you.

KIDS - TODDLER