Product

Here are a few steps to check if your item is available at a store near you.

Once you have added your item to your cart, head to the checkout & fill in your details and proceed to the Shipping step.

From here, you will be able to select "Click & Collect" and click the "Find Store" button to see your nearby stock availability.

If SOLD OUT, the stock will either appear as "Not Available"

IF AVAILABLE, the stock will appear as "Select Store"

If you still want to be on the safe side and make sure your items are available in-store, you can contact your nearest store here. 

If you are after a specific item, you can search directly through our website here! 

If you have any product related questions, you can contact us below!

Adding shoes or items to your cart does not reserve the stock. To avoid missing out, complete the checkout to secure your items. 

Please note: If the item is in high demand, it is possible that we may run out of stock before you confirm your purchase, despite being available when you added them to your shopping cart. 

To speed up the purchasing process and save time on future orders, create a Hype DC account. 

Unsure about sizing? Check out our size guides here or start a Live Chat with one of our Product Experts.

Breaking in your Docs will take time and patience, but everyone goes through it. Read on to discover the ways to make this rite of passage go smoothly -  we've got you covered.

1. Get the perfect fit
If you normally take half a size, we recommend sizing down. The boots should feel tight but not uncomfortable. If the boot feels uncomfortable when you try it on, especially in the width, then it is too small. Docs will soften and stretch as you wear them in - You can check out our size guide for more information.

2. Wear thick socks and keep your laces tight

Wearing thick socks will protect your feet + encourage the leather to warm up + soften faster. Keep your laces tight to encourage the boot to mould to your foot and avoid rubbing.

3. If they're brand new, start with 1-2 hour intervals
Begin by wearing your Docs around the house for short periods of time. Don't attempt a festival or long walk the first time you wear them. Some leathers stretch quicker than others, Nappa, Carpathian and Virginia are some great soft leather options. 

4. Wonder Balsam

To help speed up the process, we recommend using Dr. Marten's Wonder Balsam. This little pot of gold contains a mix of lanolin, beeswax and coconut oil to help soften the leather. It also adds a protective layer and subtle shine to your boots. 

5. Repeat until they're perfect
Follow the mentioned steps above until your boots are soft and shaped to your foot. 

Throughout the years, we've heard all sorts... Let us know how you break in yours! 

Finding your Birkenstock size & fit 

Birkenstock cater to differently shaped feet by offering Regular and Narrow widths. Whilst Hype DC mainly stock regular width Birkenstocks, narrow width styles are also often available in some colours and styles. The fit will be specified in the product details online. 

Birkenstock is a European brand, so sizing will be displayed in EU when shopping online. 

How to measure 
To find your size and fit in Birkenstock, we recommend measuring your feet and comparing this with the Birkenstock size guides below. 

1. Stand with the back of your heel against a wall and measure the distance from the wall to the tip of your longest toe.
2. To this measurement, add 1cm to allow your foot room to move. This will give you the footbed length you need to find your size. 
3. Measure the width of your foot, across the its broadest part. This will indicate whether you need a narrow or regular width. 
   
   Example: Naomi's foot measures 25cm long and 9.6cm wide. Naomi adds 1cm to her foot's length to create a total footbed length of 26cm. The Adults: Regular Width table below shows that a Euro 40 Regular will be her best fit. However, if Naomi's foot measured only 9.5cm wide, then a Euro 40 Narrow from the Adults: Narrow Width table would be her best fit.

Birkenstock Size Guides

• Width indicator
  If the foot symbol is not coloured-in, the shoe has a regular width. If the foot symbol is coloured-in, the shoe has a narrow width.  
  
  
  
• Sizing:
  • The large number shows the European size, eg '41'.
  • The smaller number underneath, eg. '265' shows the metric footbed length, in this case 265mm.

If your item has recently gone on sale, unfortunately, we are unable to refund the difference between the original and sale price. We're sorry for any disappointment this may cause. 

We recommend subscribing to our mailing list to stay in the loop about any upcoming sales, promotions or new releases. To sign up, simply head to our website, scroll down to the bottom and enter your email address.

Do: Clean your sneakers ASAP if they get dirty or wet to prevent any long term damage. 

Do not: Wash your sneakers in the washing machine or use bleach to clean them. Glue and other fastenings can be damaged in the wash. 

1. How to keep your sneakers protected:
   • Use a sneaker protector. It will form a protective layer against dirt and stains. Also makes repeat cleaning easier. We recommend: 
     • Hype DC Sneaker Protector or Sneaker Lab Sneaker Protector 

 2. How to keep your sneakers clean:

• • • • Use a cleaner which is specifically for sneakers. It will help to lift dirt and stains. Sneaker Lab products have a pro-bacterial formula which continues to clean 3 days after application. We recommend:
        • Sneaker Lab Basic Kit - Includes bristle brush and cleaner.

• • • For on the go cleaning for leather uppers: Sneaker Lab Leather Wipes
    • For on the go cleaning for all other uppers: Sneaker Lab Sneaker Wipes 
    • For total care: Sneaker Lab Premium Kit  - Includes everything you'd possibly need to keep your sneakers fresh. 

Recycle your old shoes at participating Hype DC Stores.

We've partnered up with the Australian Sporting Goods Association to help reduce the amount of footwear in landfill. 

WHY

Each year, over 25 million pairs of sports shoes are imported into Australia, with only 1% estimated to be recycled. Once they reach landfill, these shoes can then take up to 1000 years to decompose. 

WHAT

We can only accept sneakers, trainers/runners, athletic lifestyle and sport brand shoes, thongs/slides, football and golf boots for recycling. Business footwear, steel cap boots, work boots, wedges/heels/pumps and boots cannot be collected at this time.

HOW

Simply bring your old sneakers into a participating Hype DC store (listed below), where it will then be collected and given a new life by ASGA.

PARTICIPATING STORES

• • • QLD
      Carindale, Chermside, Garden City, Mackay, Pacific Fair, Robina, Sunshine Plaza
      
      
    • NSW
      Blacktown, Bondi, Broadway, Burwood, Castle Towers, Charlestown, Chatswood, Eastgardens, Erina, Greenhills, Hurstville, Liverpool, Macarthur Square, Macquarie Centre, Miranda, Mt Druitt, Penrith, Shellharbour, Warringah, Wollongong, World Square
      
      
    • ACT
      Belconnen, Canberra Centre, Canberra Outlet
      
      
    • VIC
      Brighton, Chadstone, Doncaster, Eastland, Fountain Gate, Frankston, Bayside, Highpoint, Northland, QV Melbourne, Werribee
      
      
    • SA
      Elizabeth, Marion, Rundle Mall, Tea Tree Plaza
      
      
    • TAS
      Hobart
      
      
    • WA
      Booragoon, Carillon, Carousel, Claremont, Fremantle, Joondalup, Karrinyup

If you cannot make it into one of our stores, you can also recycle your old shoes through the Australian Sporting Goods Association website: here

Need tips on breaking in your new shoes? Here's how. 

Get the right fit. 

With wear, your new shoes will stretch widthwise, but not lengthwise. Make sure to have at least 1cm of space from the tip of your longest toe to the front of the shoe. If you have a wide foot, choose a wide fitting style which will allow your toes to spread comfortably. Before ordering online, chat to our Product Experts either via Live Chat or email.

Take it slow. 

Start by wearing your new shoes for short periods of time. Begin by wearing them around the house so that you can take them off if your feet ache or they start to rub.   

Tighten the laces. 

It may be tempting to loosen the laces to allow more room inside the shoe, however, tying them up tightly will help to stretch the fabric and speed up the break-in process. 

Grab your thickest socks. 

Wear your thickest socks whilst you break in your new shoes. It will create a thick, padded layer between your feet and your new shoes which will prevent rubbing and blisters. The bulkiness of the socks will also help to stretch the material of the shoe. 

Yes, we occasionally receive restocks of short-run releases, however, we unfortunately won't be able to inform you if and when, we will be restocking in a specific style. 

We recommend that you take advantage of our current in-stock range, and keep up to date with new releases and restocks by joining our mailing list. Simply scroll to the bottom of our website and enter your email address. You can also keep watch on our social media channels or on our blog here.

Additionally, you can opt to receive an alert if we are restocked. Simply create an account, select your size on the product page and click 'notify me when in stock'. 

Please note: that we don't have a preorder system and are unable to place single unit orders for sold out items. 

Feel free to reach out to our Product team who can help you find something similar. Simply click the 'Contact Us' below.