Gift Card - Term & Conditions
Gift Cards sold in-store, expire 3 years from the date of issue and are redeemable at any Hype DC retail store in Australia.
These cards cannot be replaced if lost or stolen. No refunds, store credits or cash will be provided for unused balances. Remaining balances on the card will only be available before the expiry date. Once the expiry date is reached, all remaining balances become unavailable.
We do not currently sell Gift Cards Online.READ FULL ARTICLE
Please note: Gift cards purchased in Australia may only be redeemed in Australia.
Which payment methods are accepted?
We currently accept payment via VISA, MasterCard, PayPal, and Afterpay.
Unfortunately, we can not accept payment from cards issued overseas.
Your account will be debited at the time of order and the transaction will appear on your statement as Hype DC Pty Ltd.READ FULL ARTICLE
Yes, we accept Paypal as one of our payment methods.
Simply add the items to your cart and checkout as per usual following the on-screen instructions, then select PayPal as the payment method. Follow the on-screen instructions and you will be redirected to PayPal where you need to choose the PayPal funding source you wish to use for your order.
Once you have done this you will need to click on the orange 'Pay Now' button to return to Hype DC. You will not be charged an administration fee for using this service. If the order is successfully created you will be redirected to a 'thank you' page showing your order number and items ordered.
You will then receive two emails, one from PayPal to confirm your payment which you will get straight away and one from Hype DC to confirm your order.
A Hype DC confirmation email will be sent to you as soon as your payment clears.
If you need to return your item, you will be unable to do so in store if you choose to pay with PayPal.READ FULL ARTICLE
Can I order over the phone?
Unfortunately, our online and store locations are unable to process orders over the phone, just as a safety precaution. Your security is so important to us.
If you are having difficulty placing an order, please reach out to our Customer Experience team below.READ FULL ARTICLE
Does Hype DC price match?
Unfortunately, we cannot price match between our online store and in-store locations.
READ FULL ARTICLE
We also do not offer price matches between other stores and/or companies.
Are my credit card details and personal information safe?
Your security while shopping online with Hype DC is extremely important to us, and we have taken all reasonable measures to ensure that your credit card and personal details are kept safe at all times.
All pages that require you to enter your personal information or payment details on our site are secure, using 128 bit SSL encryption. To ensure that the page you are viewing is secure, look for a padlock icon in your browser, this verifies the authenticity and validity of our website security.
The item I ordered has gone on sale?
Occasionally we adjust the pricing on items.
Unfortunately, we do not offer a price guarantee, so we can't provide a partial refund for an item that goes on sale after you've purchased it.READ FULL ARTICLE
How do I apply a discount code?
To apply a code, please click through to "View Cart".
There is a "Promo Code" option underneath "Subtotal".
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Once you click the Promo Code option, a field to enter your code will appear - from here, enter your code and click apply.